FAQs

Here is a list of Frequently Asked Questions concerning dining on campus. If you don't find the answer to your question, please send us an email to chapman-charles@aramark.com and we'll get back to you as soon as possible.

View all questions

Meal Plans

How does a meal plan work?

The meal plan covers the actual number of weeks that classes are in session during the fall and spring semesters. Residents experience unlimited access to the dining hall. Flex Dollars associated with the meal plans expire at the end of the semester. Flex Dollars offer an easy and flexible way to pay for your campus food purchases in the Dining Hall and Java City. It’s safe – no need to carry cash on campus. And it’s easy- access the account through your ID card – just scan and go!

Who should purchase a meal plan?

Whether you are a resident on campus, a commuter, a member of the faculty or staff, or a resident of the city of Pikeville you will save money and will benefit from purchasing a meal plan. Anyone can purchase meals for the Dining Hall and flex dollars.

Who is required to purchase a meal plan?

A meal plan is required of all resident students.

How do I sign up for a meal plan?

Sign up for meal plans by visiting the Office of Student Services in the Administration Building.

I have special dietary needs. What do I do?

We will work with you to meet your needs. If you need assistance or someone to speak with, please contact Jessica Buchanan in the dining office to schedule a on-on-one meeting. We are willing and able to accommodate students with special dietary needs as prescribed by their doctors. Consequently, no exemption from the meal plan will be granted unless the College and the student’s physician agree that dining services is incapable of supplying a specific diet. Applications for exemption from the meal plan are available at the Office of Student Services, and should be returned two weeks prior to the beginning of the semester.

Where can I find info about Room and Board?

The Office of Financial Aid’s website: http://www.upike.edu/Admissions/Financial-Aid/cost

Account

Where can I find more info on nutrition?

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.

Why do I have to create an account in order to check out?

For you, and us, to be able to best track orders, and to be able to contact you in case of a question regarding your order we ask that you create a CampusDish account.

How do I create an account?

Click the "Login" button, and then on the login page click the "create a new account" link.

How do I find more about Nutritional Information?

Use our Comparison Box and Nutritional Calculator to get the most out of your eating decisions. Select products from the Menu section and use one of the options below to get accurate comparisons and information about your choices. 

For more on Nutritional Information and Healthy for Life initiatives, visit our Eat Well section.